Bedroom, Bed in Best Western Plus Hotel Universo
Best Western

Best Western Plus Hotel Universo

Apa Kata Tetamu

Food close-up in Best Western Plus Hotel Universo

The things I liked the most during my stay were the breakfast because it had many options and it was not too expensive, the king sized bed that gave us a lot of room to sleep for both me and my boyfriend and I got to say and it maybe surprising but the hotel shampoo and body cream, but especially the shampoo that had no silicon in it. My scalp was very happy with it, my chevelure was shiny and bouncy and since that, I've been trying to purchase shampoo with no silicon in it, but I haven't quite found something that feel as good as the one I was using in the hotel room. Also, I want to say that the front desk manager that was doing day shift and speaking french was very responsive and accomodating. The first day, I told them that there was an issue with the shower door (and I've been working as a housekeeper in my younger years so I know it's not good for pre-usure + it can be a pain in the ass to walk into a bathroom with a floor full of water and clean the mess when you already have a lot on your plate) so anyway, the next day, someone was coming to fix it and we also got a free breakfast.

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Melissa

April 2023

Breakfast in Best Western Plus Hotel Universo

The location was excellent, plenty of restaurants and shops beside the hotel. Within close proximity to all the major tourist attractions. No need to take the metro, just walk and discover beautiful Rome.

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David

Disember 2023

Restaurant/places to eat in Best Western Plus Hotel Universo

Location is great and surrounded by many restaurants and cafes and close to attractions; the staff are nice

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Ouz1212

Disember 2023

Buffet breakfast in Best Western Plus Hotel Universo

Location to Roma Termini is very convenient. Room was a good size , with a comfortable bed. I have stayed at this hotel each time I have been in Rome, and this visit met expectations.

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Caroline

Jun 2023

Restaurant/places to eat in Best Western Plus Hotel Universo

Location close to the Rome termini station is helpful though the road near the hotel is super congested. The room despite the small size had all amenities which were somehow fitted in. The breakfast spread was good and there are plenty of restaurants and grocery stores around if needed.

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Njoshi25

Januari 2025

Breakfast in Best Western Plus Hotel Universo

The breakfasts were excellent, with a wide selection of dishes and great coffee—especially the coffee offered separately, included in the breakfast price. The staff was friendly and helpful. The location is fantastic, within walking distance of the Colosseum, the Forum, the Terms etc. Our room faced an inner courtyard with an average view, but after long walks exploring the city, we didn't miss having a balcony.

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Tiv_miv

November 2024

Restaurant/places to eat in Best Western Plus Hotel Universo

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Rajni

Disember 2024

Restaurant/places to eat in Best Western Plus Hotel Universo

Room was clean, bathroom was quite roomy and clean. Cold and warm drinking water dispenser at the floor. Safe deposit box in the room. Shower was hot and powerful. Plenty of hangers. We took the 3-beds room and the 3rd bed was quite comfortable for an adult. Check in was very efficient - receptionist spoke perfect English. Easy 10 mins walk from the central train station - helpful if you have luggage to drag around. There is a small Carrefour grocery store nearby. Plenty of breakfast choices nearby which are cheaper than the hotel's. Neighbourhood is clean and safe, away from the train station.

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Steven

Januari 2025

Lounge or bar in Best Western Plus Hotel Universo

We stayed in a twin room which was both spacious and comfortable. There were plenty hangers for 2 people and we each had a pair of slippers on our bed on arrival. My only suggestion to improve on facilities would be to provide more than one milk carton each on the first day as if you don’t have your room serviced every day, you run out quickly. Other than that, we couldn’t fault the room.

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Leanne

Januari 2025

Lounge or bar in Best Western Plus Hotel Universo

Beautiful hotel close to the train station (5 min walk) and excellent for walking to the sites of Rome and finding restaurants. The room was as advertised, clean, comfortable, and the balcony had table and chairs and excellent views. The staff were professional and attentive. There is an ATM in the lobby. Breakfast was buffet style with American and English breakfast options along with cereals, cheese and meats, and pastries and a wonderful variety of jams! They bring coffee to you but otherwise there is no cook-to-order options.

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Edward

Disember 2024

Buat Tempahan

Bedroom, Bed in Best Western Plus Hotel Universo